At FEWOS, your privacy is our top priority. We are committed to transparency in how we collect, use, and protect your personal information when you use our global eSIM and device marketplace.
Information We Collect To provide you with seamless global connectivity, we collect minimal data required to securely activate and manage your services:
- Account Data: Email address, name, and securely hashed passwords.
- Device Information: Operating system, device model, and carrier compatibility for eSIM provisioning.
- Transaction Data: Billing information, purchase history, and selected data bundles (processed securely by trusted payment gateways).
How We Use Your Data Your data is exclusively used to improve your FEWOS experience:
- To activate and manage your eSIM plans automatically.
- To provide timely customer support and technical troubleshooting.
- To notify you about critical account activities and subscription renewals.
Data Sharing & Protection We do not sell your personal data to third parties. Data is only shared with essential telecommunication partners solely for the purpose of provisioning your active network connections. All data is encrypted both in transit and at rest using industry-standard protocols.
Reason for using AppsFlyer
We use AppsFlyer in our app for analytics and attribution purposes. Specifically:
- To understand how users discover and install the app (e.g., marketing campaigns, referral sources)
- To measure app performance and campaign effectiveness
- To track in-app events such as login and user engagement, in order to improve user experience
- To prevent fraudulent installs and ensure accurate attribution.
User Data & Privacy
- We only collect limited, non-sensitive data required for analytics (such as device information and app interaction events)
- No personally identifiable information is collected without user consent
- All data collection complies with Apple App Store guidelines, including App Tracking Transparency (ATT) where applicable
- Data is used strictly for internal analytics and app improvement, and is not sold to third parties